Terms of use

CVHarbor helps you prepare application documents. You remain responsible for the facts and files you submit.

Using CVHarbor

Your content

You must have the right to upload and use resume, job, photo, and profile information. Review AI suggestions before using them in an application.

No guarantee

Scores, matches, and suggestions are guidance, not hiring decisions or guarantees of employment. An ATS score is our reading of how a parser is likely to handle your document, not a verdict from any employer or their software.

Sharing

You control public sharing. Do not publish information you do not want visible to anyone with the link. A shared link works for anyone who has it until you turn sharing off.

Accounts

One account belongs to one person. Keep your sign-in email secure — anyone who can read that inbox can request a sign-in code. Tell us at info@cvharbor.com if you think someone else has access.

Paying for it

Free and paid plans

Free lets you import a CV, try a limited number of job imports and AI features, and edit in the builder. PDF export, the job tracker, cover letters, public share links, and the full AI allowance are Pro. Current limits and prices are shown before payment.

Payment and renewal

Paid plans are billed in advance and renew automatically until cancelled. The price and billing period are shown at checkout before you pay. We never store your full card number. Checkout and card handling are provided by Stripe.

Price changes

We may change prices for future periods. If a change affects your renewal we tell you by email beforehand, in time for you to cancel. A price change never applies to a period you have already paid for.

Cancelling

Cancel at any time from your account. Cancelling stops the next renewal; access continues to the end of the period you have paid for. Refunds and withdrawal are described in the Refund policy.

Deleting your account

You can delete your account from Account & privacy. This removes your CVs, saved jobs, and AI usage history. We retain only records we must keep, such as invoices.

Your content and ours

What you own, and what we may do with it

Your CV, your job notes and anything you write stay yours. You give us permission to store and process them only to provide the service you asked for — to render your documents, run the checks you start, and export the files you request. That permission is not transferable, does not let us publish or market your content, and ends when you delete it. We do not use your CV to train AI models.

AI-generated text

You may use, edit, and send AI suggestions. Review every suggestion before using it: your application remains your responsibility.

Scores and verdicts

ATS scores, job matches, and the hiring-manager verdict are guidance, not hiring decisions or guarantees. They can be wrong; use them as a second reading.

Sharing a CV publicly

Anyone with a public link can read that document. You can revoke a link at any time, but cannot retrieve a copy someone has already downloaded.

Other people in your CV

A CV usually names referees, managers and colleagues. You are responsible for having a reason to include them, and for telling them if that is expected of you. Do not add someone’s contact details as a referee without asking.

Rules and limits

Acceptable use

Do not upload content you have no right to use, impersonate another person, submit deliberately false information about someone else, attempt to break or overload the service, or resell access. AI features are for preparing your own applications.

Suspension

We may suspend or close an account that breaks these terms or puts the service or other users at risk. Where the law allows and the situation is not urgent, we tell you first and give you a chance to put it right. If we close a paid account for a reason that is not your fault, we refund the unused part of the period.

Availability

We aim to keep CVHarbor available but do not promise uninterrupted service. Maintenance, provider outages and faults happen. Export your documents if you need a copy that does not depend on us.

Our responsibility

Nothing in these terms limits rights that cannot be limited by law. We do not promise uninterrupted service, so export documents you need to keep.

Changes to these terms

We may update these terms. If a change materially affects you, we will tell you before it takes effect.

Who you are contracting with

CVHarbor is operated by Khaled Alhasan (trading as Infroware), Mühlenbach 53, 50676 Köln, Germany. Contact: info@cvharbor.com.